The time has come! We are now opening for exam room appointments. While we are beyond excited to return to normal, we will still have some regulations of our own in place.
Masks will need to be worn the entire visit, preferably only one person per pet will be allowed in the building. We ask that when you arrive you stay in your vehicle and give the office a call, like you have been. One of our technicians will wave you inside and escort you into the building to place you in one of our exam rooms. We ask that you stay in that room throughout your entire visit, including the checkout process.
If you have enjoyed our curbside concierge service - GREAT NEWS – we will not be taking this away! We have found that some people really enjoy this service. Please let us know at the time of scheduling if you prefer curbside. Medication and Food will still be done curbside. As will technician appointments. Again, just call us from your car and we will be happy to come to get your beloved pet or bring you their medication and food.
During the pandemic, we have had a substantial increase in clients needing to be seen. Please be patient as we move back inside as there may be days and times that require us to adjust the daily schedule.
We cannot be more thankful for your care, compassion, and understanding throughout this pandemic. We, respectfully, ask you to be mindful that our staff is adjusting back to inside appointments which could make wait times a little longer than normal.
We are also excited to be making some changes inside and sprucing up the place, so please excuse our mess while we renovate. We are so happy we to be finally welcoming you back inside and are excited to show off the new digs when projects slowly get finished.
Thank you for your understanding.
Your entire health care team at Troy Veterinary Hospital.