The time has come! We are now opening for exam room appointments.
While we are beyond excited to return to normal, we will still have some
regulations of our own in place.
Masks will need to be worn the entire visit, preferably only
one person per pet will be allowed in the building. We ask that when you arrive
you stay in your vehicle and give the office a call, like you have been. One of
our technicians will wave you inside and escort you into the building to place
you in one of our exam rooms. We ask that you stay in that room throughout your
entire visit, including the checkout process.
If you have enjoyed our curbside concierge service - GREAT
NEWS – we will not be taking this away! We have found that some people really
enjoy this service. Please let us know at the time of scheduling if you prefer
curbside. Medication and Food will still be done curbside. As will technician
appointments. Again, just call us from your car and we will be happy to come to
get your beloved pet or bring you their medication and food.
During the pandemic, we have had a substantial increase in
clients needing to be seen. Please be patient as we move back inside as there
may be days and times that require us to adjust the daily schedule.
We cannot be more thankful for your care, compassion, and
understanding throughout this pandemic. We, respectfully, ask you to be mindful
that our staff is adjusting back to inside appointments which could make wait
times a little longer than normal.
We are also excited to be making some changes inside and
sprucing up the place, so please excuse our mess while we renovate. We are so
happy we to be finally welcoming you back inside and are excited to show off
the new digs when projects slowly get finished.
Thank you for your understanding.
Your entire health care team at Troy Veterinary Hospital.